1. Introduction
At Favosia, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested for our software development and digital services.
2. Project Payments
All payments made for our services are processed according to the agreed project terms. By making a payment, you acknowledge and accept this Refund Policy.
3. Refund Eligibility
Refund requests are reviewed on a case-by-case basis. A refund may be considered if the project has not yet started or if we are unable to deliver the agreed service.
4. Non-Refundable Services
Once work has begun on a custom project, completed milestones, consultation fees, design work, development work, and other delivered services are generally non-refundable.
5. Project Cancellation
If you choose to cancel your project after development has started, you may be charged for the work completed up to the cancellation date. Any remaining eligible balance will be reviewed for a possible refund.
6. Service Modifications
If changes or additional features are requested after project approval, they may require additional charges and are not covered under the original payment.
7. Refund Processing
Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.
8. Subscription & Support Services
For ongoing maintenance, support, or subscription-based services, refunds are generally not provided for billing periods that have already started unless required by applicable law.
9. Policy Changes
Favosia reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
10. Contact Us
If you have any questions regarding this Refund Policy or would like to request a refund, please contact us using the details below.
Contact Information
Website: https://favosia.us/
Address: 227 Raff Ave, Floral Park, NY 11001, United States
Phone: +1 888-366-1043
Email: info@favosia.us